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Machine intelligence - rail could make better use for passenger information
 
Machine intelligence - rail could make better use for passenger information
Posted by grahame at 09:07, 18th September 2026
 
Artificial Intelligence / un-intelligence has been with us for years - though it's now multiple order of magnitudes more powerful and sophisticated.   I can look back to around 1980 and a research project at UMIST which was logging / registering lift usage (see, I was into guided transport in those days - all be it vertical) to help program for vehicles (lifts) to be at the optimum place to provide efficiency in numbers and speeds of wait times, loadings and journeys.   It is with us on rail, but still makes a laughing stock of itself from time to time - look at this from Wednesday evening:


That's two trains from the same platform at the same time - no, I don't think so!  I - predicted to the folks I was with - that the Swindon train would be 4 or 5 minutes late and, sure, it was.  Not a problem for any of us.

Here are two screen shots from earlier in the evening:



Really - the "this train is delayed by 1 minute" stuff is really a case of TMI (too much information) ... and by saying "DELAYED" without any qualification seems designed to worry.    Sure, that reverted a few minutes later to "On Time" ...

And look at this when we arrived in Trowbridge:


Nothing automated in there - just an out of date / missing notice.   Someone has clearly identified the need for people arriving to know how to call a taxi, but all the work / cost of putting in a notice board is of no presesnt use when the frame is empty.  "We know you need taxi numbers, but we're not supplying them".  Think that ONE sign saying "Taxi Phone Numbers" rather than three close to each other would have sufficed, and the cost saving could have been invested in supplying the actual data - or how about a dymanic screen that tells you which taxis are running at the time and with availability?  Or dare I suggest Uber, who have identified the market

 
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