About the Coffee Shop Forum
• We opened in 2007 and our forum is still here. Latest topics:at 19:26: SWR cancels - "that will be £10 please to refund" if you want your money back
at 18:47: End of horsedrawn service - Wadworth Brewery, Devizes - Feb 2025
at 18:46: Defibrillators on trains
... more
Originally the "First Great Western Coffee Shop Forum" and now the "Great Western Railway Coffee Shop Forum", we have 355623 posts of which 98 are new posts yesterday and today. The Coffee Shop is run by a team of public transport passengers, for passengers. We are free and independent. Views expressed are the views of individual contributors. Webmaster email - admin@railcustomer.info in the event of any issues.
Read about how the forum works. If and you would like to join in, please register here
Status:
hRe: SWR cancels - "that will be £10 please to refund" if you want your money back
mRe: End of horsedrawn service - Wadworth Brewery, Devizes - Feb 2025
qRe: Defibrillators on trains
LRe: Worcestershire Parkway Station project - ongoing discussion
LRe: North Cotswold line delays and cancellations - 2025
BRe: 5 Retailers - 5 different fares for same journeys
: : LRe: Proposed further redoubling (England's Economic Heartland report)
mBrighton's last 1900s tram could return to service in 2025
: XRe: Planning permission needed to use a residence as a holiday home or let
XRe: Shortage of train crews on Great Western Railway - ongoing discussion
qRe: Sink holes - a wider problem?
qRe: TravelWatch NorthWest - general meetings, June and September 2025
: `Re: 21st March 2025 - TravelWatch SouthWest General meeting
: : : : GRe: Oxford station - facilities, improvements, parking, incidents and events - merged posts
: : : : : : : : {7;3;} [guest] (9 mins)• If you scroll down, you'll find a feed about our forum news.
• And you can jump using the icons at the top of the page
News Feed
Updated 27th January 2025
Following our late 2024 restructure, we are now running using https (secure) protocols. We are moving towards responsive formats to make the site more friendly when used on smaller screens such as phones, but still giving the same access to over 25,000 user-contributed threads of data.

As we upgrade and modernise the protocols, we are making a number of other changes over coming months. We hope you enjoy new Coffee Shop experiences and continue to be comfortable in the well established ones. The Coffee Shop continues to be free to use and free of adverts. We are here for the public transport passenger, and independent.
Please get in touch with the team in the event of any issues - our users are our lifeblood.
Ready for 2025
We have understaken a major restructure of the Coffee Shop Forum in the final days of 2024. The Forum is up and running again for 2025 with the same familiar look and feel, and databases too. You will find that there are a few internal changes and things still to be checked out / debugged in the new structure - please report these is not already noted on the forum. The biggest change you'll see is that we're now using secure (https) protocols.
Station Usage Estimates to 3.2024 as released Nov 21, 2024
https://www.greatwesternrailway.info/statnav.html
West Wiltsire Rail User Group Meeting in Trowbridge Nov 27, 2024
https://wwrug.org.uk/flyer.html
"TravelWatch SouthWest" General Meeting in Taunton Oct 11, 2024
Government changes to transport: find out what's in it for the passenger.
Curious about the latest updates in transport policies and the next best steps your community should be taking to make journeys better? Then join us at the Somerset Digital Innovation centre to learn about the government's changes from the best in the business. Get insights, ask questions, and stay informed so you can be prepared for opportunities and challenges which will arise in this new era for connectivity.
In frank discussion, TravelWatch SouthWest brings together those who have led some of the schemes most celebrated for delivering better passenger experience including Nigel Blackler; Giles Fearnley; Dan Okey; and "Keynote speaker", Melanie Watson. These speakers and panel members will provide incite into the kind of choices decisionmakers will be facing, and consider the value and mechanism for the continuing dialogue with communities in future.
As always, the event provides a unique networking opportuntiy for all those interested in stakeholder views aroung bus, rail and other public transport journey issues, and an opportunity to share best practice.
Read more at https://www.greatwesternrailway.info/28977
"Meet the Manager" with Daryn McCombe of GWR, Time: Oct 3, 2024 14:30
We were online on the interactive Coffee Shop at http://worker.firstgreatwestern.info/b48 and you can visit there and read back and continue discussions on six major topics.